Политика использования файлов cookie

Мы хотим, чтобы ваши данные оставались вашими, и стремимся быть прозрачными в отношении методов нашей работы.


Политика использования файлов cookie

If your browser is configured to accept cookies, we may collect non-personally identifiable information passively using "cookies" and "page tags".

Что такое печенье?

"Cookies" are small text files that can be placed on your computer or mobile device in order to identify your Web browser and the activities of your computer on the Chat Board Service and other websites.

Что такое тег страницы?

"Page tags," also known as web beacons or gif tags, are a web technology used to help track website or email usage information, such as how many times a specific page or email has been viewed. Page tags are invisible to you, and any portion of the Chat Board Service, including advertisements, or e-mail sent on our behalf, may contain page tags.

Использует ли Chat Board файлы cookie и почему?

Yes. We use cookies to personalize your experience on the Chat Board website, to allow us to statistically monitor how you are using the Chat Board Service so that we can improve our offerings, and to target certain advertisements to your browser which may be of interest to you or to determine the popularity of certain content. By using cookies and page tags together, we are able to improve the Chat Board Service and measure the effectiveness of our advertising and marketing campaigns. Please be aware that this cookie policy does not govern the use of third-party websites or services or providers of third-party services.

Должен ли я их принять?

You do not have to accept cookies to use the Chat Board Service. If you reject cookies, certain features or resources of the Chat Board websites may not work properly or at all, and you may have a degraded experience. Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, click the link for your browser below.

Chrome
Firefox
Microsoft Edge
Safari
Opera

To learn more about cookies; how to control, disable or delete them, please visit https://www.aboutcookies.org. Some third-party advertising networks, like Google, allow you to opt out of or customize preferences associated with your internet browsing. All cookies, on our website and everywhere else on the web, fall into categories by purpose. We group ours into the same three categories you see in our consent banner: Essential, Analytics and Marketing.


Список файлов cookie, которые Chat Board использует на нашем сайте


Name Type Purpose Lifespan
PHPSESSID Essential Keeps your session on our site. Set by our server on every page. Until you close the browser
cb_consent_v1 Essential Records the cookie choices you made in our consent banner, so we don't ask again. Stored in your browser's local storage rather than as a cookie, and never sent to our server. Until you clear your browser storage
sb-ad-ai Essential Remembers that you arrived from one of our own campaign links, so the page does not repeat an announcement you have already seen. Set only when the link you followed carried an ad=ai parameter. Stored in your browser's local storage rather than as a cookie, holds no identifier, and is never sent to our server. Until you clear your browser storage
_ga Analytics Google Analytics. Distinguishes one visitor from another. 2 years
_ga_WB4ZT7Q10T Analytics Google Analytics. Keeps session state for our property. The suffix is the identifier of our Analytics property. 2 years
_clck Analytics Microsoft Clarity. Identifies your browser across visits so that your interactions can be aggregated into heatmaps and session replays. 1 year
_clsk Analytics Microsoft Clarity. Groups the pages you view into a single recorded session. 1 day
cb_chat_utm_attribution_v1 Marketing Remembers the campaign and click identifiers in the link you arrived through (utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid, fbclid, msclkid, ttclid) and passes them to our chat widget, so that we can tell which campaign an enquiry came from. Stored in your browser's local storage rather than as a cookie. Until you clear your browser storage

Entries marked Analytics or Marketing are set only after you allow that category in our consent banner, and are deleted again if you withdraw it. Entries marked Essential are always set, because the site cannot work without them; the consent banner does not offer a switch for them.

Our own chat widget loads on every page, because it is how you reach our support team, and is treated as Essential. It is served from dashboard.chatboardapp.com and may keep its own storage on that domain to preserve your conversation between pages.

If we later add advertising or remarketing tags, any cookies they set will fall under the Marketing category and will be listed here before they go live.

1 000+ аккаунтов
50+ языков
20+ интеграций

Начните предоставлять более умную поддержку уже сегодня

Присоединяйтесь к более чем 1 000 аккаунтов, которые используют Chat Board для быстрых диалогов с клиентами на основе ИИ.

Бесплатный тариф · 100 сообщений · Без банковской карты